Digital inclusion is about ensuring that people have the skills and access to benefit from digital technologies to make their lives easier. Using digital technology can help people save time and money, as well as open up opportunities for work and personal interests.
This is important, and increasingly so, as all aspects of our lives become increasingly digitised, including many council services moving online.
This is important for both businesses and for individuals, as digital skills are needed for everyday life and work. Digital skills are needed to access services and information, stay connected with friends and family, and in many cases, engage with education and employment.
We see digital inclusion as a foundation of the smart city.